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Terms and conditions

Terms and conditions

These terms and conditions cover www.manchesterattacksupport.org.uk

When you use this website you are agreeing to accept these terms and conditions, and any additional terms on individual pages within the site.

We may change this information without notice, so you should revisit this page and any other relevant pages from time to time.

External links

The site includes links to other ‘external’ websites. We do not control or endorse these websites and are not responsible for their content.

Disclaimer and limitation of liability

We have taken all reasonable care to compile information and material on this website. But we are not responsible for any loss, damage or inconvenience caused by any inaccuracy or error.

Manchester City Council, our suppliers and any third-parties mentioned on the site are not liable for any damages arising from the use of, or inability to use, this site, or any websites linked to this site.

Your feedback and comments

We welcome your feedback and comments about this site.

If you think there are any mistakes or out-of-date information on the site, please let us know. You can email: webfeedback@manchester.gov.uk

Do not post or send any unlawful, threatening, libellous, defamatory, obscene, or pornographic material to or from this site.

We can monitor or review any areas of the site where users send or post communications, feedback, or comments. But we have no liability for this material.

Web privacy statement

This privacy statement covers www.manchesterattacksupport.org.uk. When you use you are agreeing to this statement, and any additional statements on individual pages within the site. We may change this information without notice, so you should revisit this page and any other relevant pages from time to time.

Data Protection

As a registered Data Controller, we will process your personal data and information in accordance with the Data Protection Act 1998. For more information about data protection see www.ico.org.uk If you have any queries about the Data Protection Act 1998 or the Freedom of Information Act 2000, email: informationcompliance@manchester.gov.uk.

Respecting your privacy

We respect your privacy. Information you provide, or that is gathered automatically, helps us monitor our service and provide the services you are entitled to as a resident of Manchester or visitor to our website. We treat incoming emails and forms in the same way as other communications we receive.

Emails sent through the internet may not be secure. They could be intercepted and read by someone else. Please consider this before you send personal or sensitive information by email.

Our secure-server software ‘encrypts’ all your personal information including your name and address. This means your information is converted to bits of code that is unreadable to other people, websites or organisations. We translate the code back into information for our use. Please protect against unauthorised access to your passwords and to your computer or mobile device. You should always log out of sites – especially when you use a shared computer.

Our use of the internet, and this website, is entirely at your own risk. We have no responsibility or liability for the security of personal information transmitted over the internet.

Other organisations

We will signpost you to other organisations to provide services and give support. Each organisation will have their own privacy statement and details of how they will handle your personal data.

We don’t make your personal details available to other companies for marketing purposes. We may also share non-personal details with those organisations, for use in compiling statistics for example.

If requested we may share information with law-enforcement or government authorities, for a criminal investigation.

Cookies on this website

Our Cookie Statement

Like most websites we use 'cookies' to collect anonymous statistics about how people use the site, and to help us keep it relevant for the user. Cookies 'remember' bits of information from your visit to the site.

A cookie is a simple text file that's stored on your computer or mobile device by a website's server. Only that server can retrieve or read the contents of that cookie. Each cookie is unique to your web browser. So if we put a cookie on your computer, it can't be read by any other website.

We use two types of cookie:

'session cookies' last as long as your current visit to the site, or for up to a limited amount of time if you keep the site open without using it.

'persistent cookies' remember information from previous visits, for example names and details for online forms. They are used to collect anonymous statistics about how many people use the site, and to maintain any settings (such as accessibility) you have changed.

How we use cookies to collect statistics

To improve our service we collect anonymous web statistics using programmes called Google Analytics. They store several cookies on users' computers or mobiles devices to tell us how many people have visited each web page, how they got there, and where they navigated to from there. The data collected is completely anonymous and does not store any personal details.

Changing your cookie settings

You can change your computer settings at any time to accept all cookies, to notify you when a cookie is issued, or not to receive cookies. How you do this depends on your web browser. Find out more at www.aboutcookies.org

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  • _gat_SitesTracker Persistent: Google Analytics .manchesterattacksupport.org.uk 
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